Bureaucracy and social media

man-person-suit-united-states-of-americaBig brother is watching you! Or, more likely today, monitoring your twitter feed!

Actually, I’m not much of a conspiracy theorist, but it is true that government, like businesses, have found social media irresistible, not just for the amount of data that is available through it, but for a wide variety of positive uses as well.

Let me count the ways (please note the following is not an exhaustive list):

  • Police use social media to catch baddies! And pass on informative messages about traffic delays.
  • Public information campaigns about important topics, like flags, are distributed through a wide variety of social mediums as well as traditional ones.
  • Election campaigns are conducted as much online these days as on soapboxes, and a recent study found that there is a statistically significant relationship between the size of online social networks of candidates and election voting and election results.
  • Information and experience is shared within large government bureaucracies using intranets, or wikis.
  • Governments can ask questions of the people and get answers, or allow campaigns to drive change, such as change.org.

Ah but the risks

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